{"id":1649,"date":"2019-06-14T18:18:44","date_gmt":"2019-06-14T12:48:44","guid":{"rendered":"https:\/\/blog.steptest.in\/?p=1649"},"modified":"2025-12-25T10:03:27","modified_gmt":"2025-12-25T10:03:27","slug":"mistakes-professional-email","status":"publish","type":"post","link":"https:\/\/step.thehindu.com\/blog\/mistakes-professional-email\/","title":{"rendered":"7 Common Mistakes to avoid in a Professional Email"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong><em>You have 1 new mail<\/em><\/strong><\/p>\n\n\n\n<p><strong><em>Sweety Rocks<\/em><\/strong><\/p>\n\n\n\n<p><em>(no subject)<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>This is not a random mail. This is one of the perfect ways to write an imperfect professional email. All of us think we can write an email like stealing candy from a baby since we all have attended email writing classes in our school. But how many of us truly know how to write a professional email with fewer to no mistakes? How many of you make your friend type an email for you? We don\u2019t have to pester them every time, right?<\/p>\n\n\n\n<p>Let\u2019s see the top 7 common mistakes that we all make while writing a professional email, and understand how to write a professional email more effectively.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" width=\"800\" height=\"2000\" data-src=\"https:\/\/step.thehindu.com\/blog\/wp-content\/uploads\/2019\/06\/MicrosoftTeams-image-1.jpg\" alt=\"7 Common Mistakes in a Professional Email\" class=\"wp-image-1716 lazyload\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/2000;width:406px;height:1015px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<p>Here is a brief run-through of what to avoid while writing a professional email.<\/p>\n\n\n\n<p>Firstly, ask yourself\nif you have an email id that is professional enough? By professional enough, I\nmean an email id that you can say out loud to your boss or in front of your\ncolleagues. If not, please do change it. <\/p>\n\n\n\n<p>I would prefer an\nemail with the syntax as follows:<\/p>\n\n\n\n<p>&lt;your\nfirstname&gt;&lt;your lastname&gt;@&lt;title\/name of organisation&gt;.com<\/p>\n\n\n\n<p>Never use an email id\nlike sweety.girl123@gmail.com or <a href=\"mailto:rockingajayalways@gmail.com\">rockingajayalways@gmail.com<\/a>.<\/p>\n\n\n\n<p>Before we get into\nthe email, I want to remind you of some quick pointers. <\/p>\n\n\n\n<p><em>What is an email?<\/em><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/p>\n\n\n\n<p><em>An email is where we can send messages\nto people across the world. Emails can be formal or informal. The users can\nshare documents, images, files, etc. within seconds, no matter how far apart\nthey live. <\/em><\/p>\n\n\n\n<p>I would suggest you write the body of your email and the <strong>subject line first<\/strong>. When you are done proofreading your email, then you can add the recipients. This is to avoid sending an incomplete mail by mistake and saves a lot of embarrassment!<\/p>\n\n\n\n<p>Even, I have made this mistake many times and I&#8217;ve seen my friends slap their foreheads countless times when they write professional emails. <\/p>\n\n\n\n<p>In addition to this,\nif you are using your phone to send the email then make sure that you aren&#8217;t\nsending any unnecessary information like \u2018sent from my iPhone\u2019 at the end of\nyour email.<\/p>\n\n\n\n<p>Now, let\u2019s get started with the most <em>common<\/em> mistakes in our emails that are often neglected.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How to Write a Professional Email | Email etiquette rules every professional should know!\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube.com\/embed\/hfEmTjhLaLY?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/step.thehindu.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"0-1-bad-subject-line------\">1. Bad Subject line<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/h2>\n\n\n\n<p>The <strong>subject line<\/strong> is the most crucial and essential part of professional email writing. It provides your recipient with the insight of your email and about why they have to open your mail. This one line is the deciding factor of your email, whether it has to be opened or sent to the spam folder.<\/p>\n\n\n\n<p>It may be a simple\none-liner but many of us make mistakes here even if the content of the email is\nimpressive. A good subject line:<\/p>\n\n\n\n<p>i. Should be precise<\/p>\n\n\n\n<p>ii. Should appease\nthe recipient.<\/p>\n\n\n\n<p>A subject line with\nthe suitable set of words and delivers the essence of the whole email, is most\nlikely to appease the recipient. <\/p>\n\n\n\n<p><strong>EXAMPLE:<\/strong><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>To write an email &nbsp;informing your colleague about the meeting that\nhas been rescheduled:<\/p>\n\n\n\n<p>Incorrect:<gwmw style=\"display:none;\"><\/gwmw><\/p>\n\n\n\n<p>Meeting rescheduled\nto 5 pm<\/p>\n\n\n\n<p>Correct:<\/p>\n\n\n\n<p>Updated invitation:\nSales discussion (January to June) at Jun 10, 2019, 5 pm &#8211; 6.30 pm<\/p>\n\n\n\n<p>Creating a sense of\nurgency is also important. It helps the recipient to prioritize the email\naccordingly. If the reply to the email you have sent is expected by today 6 pm,\nthen it has to be mentioned in the subject line.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-11-tips-to-avoid-while-writing-a-subject-line\">1.1. Tips to avoid while writing a subject line.<\/h3>\n\n\n\n<p>&#8211; A subject line is\nwhere you give the recipient an overview of the content in the email. It is\nsupposed to be the summary of your email, in short. But not the description or\nan explanatory version of the content<\/p>\n\n\n\n<p>&#8211; Mentioning the\nsubject line with capital letters. Remember that using capital letters in\nsituations like emails, essays, etc. mean shouting out that term.<\/p>\n\n\n\n<p>There might be an\nimportant keyword in your subject to be specified, which can be mentioned in\ncapitals. Otherwise, it is completely not necessary to use capitals.<\/p>\n\n\n\n<p>&#8211; The word limit for\nyour subject line cannot be more than 50 characters i.e., 8-10\nwords.<\/p>\n\n\n\n<p>&#8211; Do not flag every mail as urgent if it isn\u2019t. You need the recipient to open your mail but you shouldn\u2019t demand attention and priority. Also, you don\u2019t want the recipient to cringe next time they see your mail, right?<\/p>\n\n\n\n<p>&#8211; It is very much vital for us to focus on spelling and grammar too. In the span of 50 characters, we don&#8217;t want to make a silly spelling or grammatical error. It is as embarrassing as it sounds!<\/p>\n\n\n\n<p>&#8211; As much as I don&#8217;t\nwant to say this, a bad subject line is way better than an empty subject line.\nNever ever send an email without writing a subject!<\/p>\n\n\n\n<p>&#8211; Don&#8217;t write the\nsubject vaguely, write it as specific and crisp as you can within the mentioned\nword limit. For example, a subject line like \u2018About meeting\u2019, \u2018Hi\u2019 should be\navoided.<\/p>\n\n\n\n<p>&#8211; An important reminder:\nDon&#8217;t forget to change your subject according to your recipient. I know it is\ndifficult for us to type the subject line every time but please do make the\nnecessary changes!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-2-improper-greetingclosing-sentence--\">2. Improper greeting\/closing sentence<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/h2>\n\n\n\n<p>After you\u2019ve grabbed the reader\u2019s attention, treat the person like a guest who has entered your house. So, always open your email with a warm greeting, such as &#8216;Dear Rita&#8217;. If your relationship with the reader is formal, use their last name like &#8216;Dear Ms Sharma&#8217;. If the relationship is more casual, you can simply say, &#8216;Hi Ayan&#8217;.<\/p>\n\n\n\n<p>A word of caution, if you are not sure about the name of the person you are contacting, I would advise you to avoid writing &#8216;To whomsoever, it may concern&#8217;. It will show that you have not done enough background search about them before contacting. Don\u2019t misspell your recipient\u2019s name. Ever. Who likes it when their name is misspelt?<\/p>\n\n\n\n<p>When you know you\nhave reached the end of the email, don&#8217;t forget to thank the reader. <\/p>\n\n\n\n<p>Also, an appropriate\nclosing with your name would be more appropriate. &#8216;Regards&#8217;, &#8216;Sincerely&#8217;, and\n&#8216;Thank you&#8217; are all professional. Avoid closings such as \u2018Best wishes\u2019 or\n\u2018Cheers\u2019 unless you are on informal terms with the reader. <\/p>\n\n\n\n<p>Sample: <\/p>\n\n\n\n<p>Thank you for your\ntime and cooperation. Don&#8217;t hesitate to contact me, in case of any queries.<\/p>\n\n\n\n<p>Regards,<\/p>\n\n\n\n<p>Nita Gosh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-3-too-lengthy-too-short----\">3. Too lengthy\/ Too short<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/h2>\n\n\n\n<p>Do you think your\nemail is too wordy &#8230;or too bland? Then, it probably is. <\/p>\n\n\n\n<p>Most of the time, our\ncontent might be brief, but we think that extra information has to be provided\nto get our point across or to sound less rude. Emails would be better if they\nare optimised instead of those bulky essays we used to write in school. That\nis, it shouldn\u2019t be repetitive. I think we\u2019d all agree that a short email would\nmake our working lives a whole lot easier. <\/p>\n\n\n\n<p>&#8211; Chop the extra\nmeat. Making sure you are pleasant, get to the point. You don&#8217;t have to make\nsure how their weekend was or get into too many pleasantries.<\/p>\n\n\n\n<p>&#8211; Be sure that your\npoint is put forth clearly and is specific enough but not mysterious. <\/p>\n\n\n\n<p>&#8211; Cut those extra\nwords. Check if there is anything you can simplify in the content into a\nsmarter sentence.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-4-spelling-and-grammatical-errors-\">4. Spelling and Grammatical errors<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/h2>\n\n\n\n<p>The meetings&#8217; venue\nhas been changed. Is it meeting&#8217;s? or meetings?<\/p>\n\n\n\n<p>This mistake might be small considering the grand content, but these small mistakes cost you a lot especially in a professional email. <\/p>\n\n\n\n<p>Thinking of such silly mistakes, a grammar-checking app might save us a lot of time and embarrassment!<\/p>\n\n\n\n<p>Also, I would like to\nshare a secret of mine which I found to be helpful.<\/p>\n\n\n\n<p>&#8211; We all are a pro in\nfinding errors and typos in someone else&#8217;s work but not ours. All you must do\nis, trick your brain to see the errors of your own work. Read it aloud!<\/p>\n\n\n\n<p>&#8211; Another idea is to try reading it backwards. That is, from the end to the beginning which strips the content of its meaning and now, you will be able to point out the mistakes.<\/p>\n\n\n\n<p>&#8211; The third one is to\ntake some time away from the content you have just typed. Return to it after a\ncouple of hours, then, edit it with a fresh set of eyes. This really helps!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4-5-too-formal-too-informal-\">5. Too formal\/ Too informal<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/h2>\n\n\n\n<p>Dear respected Mr.\nRobinson<\/p>\n\n\n\n<p>This sentence makes a\nperson cringe. While writing an email, we have to be formal, but you don&#8217;t have\nto sugar coat it. Also, the use of passive voice is preferable than an active\nvoice with a wordy sentence.<\/p>\n\n\n\n<p>&#8211; Avoid using\nColloquialisms like <em>wanna<\/em>, <em>Y&#8217;all<\/em>, etc. In addition, it is better if\nthe contractions (such as can&#8217;t, didn&#8217;t) are used as scarcely as possible.<\/p>\n\n\n\n<p>&#8211; Moreover, avoid applying abbreviations in your email, like ASAP, Lol, P.S and whatever shortcuts we use on a daily basis, informally.<\/p>\n\n\n\n<p>&#8211; Plus, every email has to be modified according to the recipient and the task request. If the email is for your co-workers, do not be informal.<\/p>\n\n\n\n<p>&#8211; Remember that when\nsomeone else reads your email, they might misinterpret your jokes and sarcasm\nfor something else.<\/p>\n\n\n\n<p>&#8211; Try using\nhyperlinks over URL, which makes your email look cleaner and more professional.<\/p>\n\n\n\n<p>&#8211; Also, try to avoid\nusing emoticons as much as possible. I admit that all of us are tempted to\nthrow in a \u2018:)\u2019 here and there. It may be hard to avoid because you want the\nreader to know that your tone is happy and not serious.<\/p>\n\n\n\n<p>However, it may make\nit seem as though you are childish and unprofessional. If you want to gain\nrespect from your co-workers\/boss, it is best to avoid using emojis as hard as\nit may be \u2018:P\u2019<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5-6-not-monitoring-the-tone-\">6. Not monitoring the tone<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/h2>\n\n\n\n<p>The audience is always an important aspect of business writing. The content must be tailored according to their needs, preferences, and knowledge.<\/p>\n\n\n\n<p>The tone used must\nmatch the goal of the email. Your email must display confidence, sincerity,\npositivity, and respect. I know all these may seem like similar words, but they\nare not.<\/p>\n\n\n\n<p>&#8211; <strong><em>Confidence<\/em>.<\/strong> Make the content easy to understand and less persuasive. Avoid long sentences. It may seem as pleading rather than confident. <\/p>\n\n\n\n<p><strong>&#8211; <em>Sincerity<\/em>.<\/strong> Use numbers, if necessary. These numbers provide clear and specific statements that compel readers. As such texts seem sincere for the readers.<\/p>\n\n\n\n<p><strong>&#8211; <em>Positivity<\/em>.<\/strong> Include phrases that are encouraging and pleasant. Negative phrases should be avoided.<\/p>\n\n\n\n<p><strong>&#8211; <em>Respectful<\/em>.<\/strong> Be neutral and mostly, avoid using gender-specific pronouns. Do not flaunt your vocabulary skills because our goal is just to communicate the content. Use simple language.<\/p>\n\n\n\n<p>There are few people\nwho write an email when they are emotional. Especially, when they were rejected\nor have failed to complete a task. Please do not send emails when you are not\nemotionally balanced because once you click the send button there is no taking\nback. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6-7-neglecting-to-proofread-\">7. Neglecting to proofread<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/h2>\n\n\n\n<p>Do not send the email after writing your first draft. Take some time to revise what you have written. Double-check your spelling, especially the recipient\u2019s name. Cross-check the date and the time you have mentioned, make sure that the time zone is also mentioned. <\/p>\n\n\n\n<p>Don\u2019t forget to test your hyperlinks and attachments, if any. We don\u2019t want to send a poorly optimised attachment or a hyperlink that throws an error. Read your paragraph backward as I mentioned under the \u2018Spelling and Grammatical errors\u2019 section. <\/p>\n\n\n\n<p>Before clicking the send button, check the recipient and the subject line to make sure it has been modified accordingly.<\/p>\n\n\n\n<p>Done and dusted.\nPhew! You have successfully sent your email. Now what? <\/p>\n\n\n\n<p>There are a few other\npoints I would like to share. You have sent the mail what else do I have to say\nabout?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Late night emails<\/em>. It\u2019s great that you are a workaholic and you\u2019ve been working all night. But that doesn\u2019t mean that you have to send an email at midnight. Who would want their phone notifying an email during odd hours? <\/li>\n\n\n\n<li><em>Improper use of \u2018reply all\u2019.<\/em> Be cautious when you are replying to an email, especially when there are other recipients mentioned in the mail thread. Choose the specific recipient(s) to whom the reply is necessary.<\/li>\n\n\n\n<li><em>Not replying.<\/em> When you receive an email, it is necessary to let them know that you have read it. If not, you might seem ignorant\/rude.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"8-8-overview\">8. Overview of How to Write a Professional Email<\/h2>\n\n\n\n<p>So here are the various points you should remember when <strong>writing a professional email.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Appropriate email Id<\/li>\n\n\n\n<li>Type  your recipient(s) after proofreading<\/li>\n\n\n\n<li>Bad  Subject line<\/li>\n\n\n\n<li>Improper greeting\/closing sentence<\/li>\n\n\n\n<li>Too  lengthy\/Too short<\/li>\n\n\n\n<li>Spelling and grammatical errors<\/li>\n\n\n\n<li>Being too formal\/too informal<\/li>\n\n\n\n<li>Not monitoring the tone<\/li>\n\n\n\n<li>Neglecting to proofread<\/li>\n\n\n\n<li>Late-night emails<\/li>\n\n\n\n<li>Improper use of \u2018reply all\u2019<\/li>\n\n\n\n<li>Not replying<\/li>\n<\/ul>\n\n\n\n<p>Look at you now! You\nknow all the mistakes you\u2019ve been doing, and you will be able to write a\nprofessional email in no time. <em>Only after\npractising a lot. <\/em>Go ahead and try it out yourself! <\/p>\n\n\n\n<p>Join the\u00a0<a href=\"https:\/\/step.thehindu.com\/blog\/step-coach\/\" target=\"_blank\" rel=\"noreferrer noopener\">Online English Course<\/a>\u00a0by STEP from The Hindu Group and gain the skills to speak and write English accurately and effortlessly. Start learning today \u2014 your fluency begins here!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn the actionable tips on how to write a professional email. Here are the 7 common mistakes which you should avoid while writing a professional email. <\/p>\n","protected":false},"author":1,"featured_media":1764,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[49],"class_list":["post-1649","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate-english","tag-email-writing-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Write a Professional Email: 7 Common Mistakes to Avoid<\/title>\n<meta name=\"description\" content=\"Learn how to write a professional email. 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